The client is a Minority Owned Business that delivers solutions and services across logistics, supply chain, product distribution, aftersales, packaging, and fulfillment. They cater to a variety of industries, the list of which includes automotive, defense, industrial, sports, agriculture, and others.
The Case
Process
All three projects that we’ll describe below are great examples of how the company went through its digital transformation journey across various operations. Since our team is well-experienced in delivering software for both supply chain & logistics and manufacturing fields, we could efficiently support the client by first grasping the challenges and then implementing the right solutions to address the needs.
Overall, the cases that we worked on included the following:
- Improving order management
- Streamlining resource planning
- Facilitating the quoting process
Order Management Solution
The first project was centered around helping the company enhance its order management processes while working with Harley-Davidson. At that time, the client provided supply chain and warehouse services to assist HD with distributing supply parts to their dealerships and managing orders.
The goal was to put order data in one place and synchronize it from all channels. This would allow the company to eliminate the need for unnecessary manual work and connect previously scattered systems. To achieve that, we integrated Harley-Davidson and the client’s software that managed orders for supply parts and their logistics.
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ERP Consulting and Implementation
While collaborating on the next project, Velvetech leveraged its expertise in enterprise software and helped the company choose and implement the most suitable solution to handle their challenge. It all started with consulting the client on the ERP system update. The case was to automate communication between the legacy ERP solution and the transportation management software that the client used.
As a result of the research and analysis part, it was decided to migrate from their previous ERP tool to Microsoft Dynamics 365. That could help achieve better performance, and digitalization in general, and support connectivity with the logistics management software. Being a certified Microsoft Partner and knowing the products inside out allowed our team to swiftly address this task and further help the company ensure maximum security for the Microsoft Dynamics 365 system.
Quoting System Design
This piece of our partnership incorporated working on the new quoting solution that the client wanted to implement from scratch. It had to automatically generate quotes based on the costs and fees included in kit production for General Motors.
To meet this request, Velvetech first analyzed similar existing quoting solutions. It helped better define business and technical requirements that the company’s custom quoting system had to adhere to. After that, we designed the system’s architecture and provided the client with the quote calculation logic.
Outcome
Throughout the years, Velvetech supported various tech initiatives of the client and became its technology partner to provide software product development services that accelerated the transformation of logistics and supply chain operations. As a result, the company has acquired efficient solutions to facilitate its core processes. Our team is always on standby for new projects, as we are happy to continue our partnership with the client.
