Retail and eCommerce Software Development Services

Retail and eCommerce Software Development Services

By leveraging the development of eCommerce and Retail solutions, companies that choose Velvetech as a technology partner boost their online presence, ensure personalized customer experience, and drive the bottom line. We’ll help you find a way to stand out in the market and address challenges.

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BUSINESS VALUE

Why Invest in Custom Retail & eCommerce Development

Experiences That Impress and Convert

Go beyond standard storefronts with tailored customer journeys that drive engagement and sales.

Solutions Built to Grow as You Do

With custom eCommerce systems, you can easily support expanding catalogs, increasing traffic, and new business models.

Everything Connected, Nothing Siloed

Unify your eCommerce ecosystem by integrating ERP, CRM, payments, logistics, and other tools.

Your Platform with Your Rules

Launch unique features faster, adapt to business changes, and differentiate your brand on the market.

YOUR WAY TO GO

Omnichannel eCommerce Strategy As Your Power

An efficient omnichannel strategy is a must today for retail and ecommerce businesses if they want to secure a competitive position in the market. What does it involve? First of all, enhanced customer experiences across all touchpoints, streamlined order and inventory management, and accurate pricing and catalogs.

Our services in custom development for retail and ecommerce firms include assisting them with such a strategy. We integrate all components into a unified ecosystem where we ensure seamless data exchange, leverage advanced data analytics, and focus on mobile optimization.

Omnichannel eCommerce Strategy As Your Power
Enhanced customer experience Efficient order management Unified inventory management Accurate pricing and catalogs Seamless data exchange Advanced analytics and reporting
Which businesses benefit most from custom eCommerce software?

In general, custom eCommerce software is ideal for businesses such as:

  • manufacturers
  • wholesalers
  • B2B companies
  • multi-store retailers
  • enterprises with complex workflows

In many cases, an off-the-shelf platform may limit your scalability. Especially if you require advanced pricing logic, complex product configurations, deep ERP/CRM integrations, or omnichannel capabilities.  That’s where custom e-commerce software development services come to the rescue, giving your company full control over functionality, performance, and user experience.

DELIVERING EXCELLENCE

Full Spectrum of eCommerce and Retail Software Solutions for Any of Your Needs

online stores

Stores and Marketplaces

If you want to come up with a marketplace or ecommerce store to drive your sales growth, our experts will readily assist you with its development.

payment gateway

Payment Gateways

As payment transactions are an integral part of almost any ecommerce business, our team will swiftly integrate them into your store or portal.

billing accounting

Billing and Accounting Solutions

We’ve built a range of fintech solutions, so we’ll help create the right one for you to handle invoices, payrolls, taxes, and bank transactions.

inventory management

Warehouse & Inventory Management

Track your stock levels, optimize merchandising operations, and improve warehouse management by adopting effective tools delivered by our team.

erp crm

ERPs and CRMs

Streamline your operations and customer relationships by leveraging bespoke or off-the-shelf ERP and CRM solutions that we’ll implement for you.

cms

Content Management Systems

To enable a streamlined process of content addition and management within your ecommerce portal, our team will equip you with the right CMS.

marketing automation

Marketing and Sales Automation

Boost your ecommerce website conversion and drive profits with the development of sales and marketing tools like CRMs and contact center solutions.

supply chain

Supply Chain and Logistics Software

Leverage technology to streamline your supply chain and logistics processes and provide customers with better visibility into delivery information.

Ready to start the development of an eCommerce store for your company or a portal for your customers?

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WE SERVE YOUR FIELD

Retail and eCommerce Businesses We Help

B2B, B2C, C2C Stores

Whether it is the B2B, B2C, or C2C store you run, we’ll support you with software engineering tailored to the specific needs of your ecommerce business sector.

Manufacturers

Having hands-on experience in assisting manufacturers with the delivery of custom software, Velvetech knows their challenges and how to address them.

3PL Providers

Velvetech understands how third-party logistics providers operate and thus can deliver robust solutions and integrations for both ecommerce and 3PL businesses.

Wholesalers

We work with wholesalers to help them build tech solutions and streamline warehouse operations and the process of distribution from manufacturers to retailers.

Dropshipping Suppliers

Our team discerns various facets of the dropshipping business and can build the right tools to make more sales and facilitate goods delivery directly to buyers.

Transportation Companies

Being an independent sector, transportation goes side by side with retail, and our developers know the nuances of both, supporting them with technology to coexist prolifically.

Retail and eCommerce Businesses We Help
OUR EXPERIENCE

eCommerce Platforms for Your Specific Needs

Our expertise in eCommerce app development services includes the implementation of leading off-the-shelf platforms that support the creation of unique B2B and B2C experiences. Choose the product that fits your needs, and our team will help you customize it and integrate with your other enterprise software to address your sales and marketing goals.
Magento

Magento

salesforce

Salesforce

WooCommerce

WooCommerce

Wix eCommerce

Wix eCommerce

Shopify

Shopify

Drupal Commerce

Drupal Commerce

BigCommerce

BigCommerce

Squarespace Commerce

Squarespace Commerce

WHAT WE DO

Areas That Our Retail and e-Commerce Software Development Services Help You Improve

Customer Acquisition
Logistics and Shipping
Financial Management
Data Security and Privacy
Conversion Optimization
Returns Management
Customer Service and Support
Mobile Optimization
Inventory Management
Payment Processing
Fraud Prevention
Technology Maintenance

Customer Acquisition

We’ll help you build the right software to attract and gain new customers and leverage advanced technologies to increase their engagement.

Logistics and Shipping

With deep expertise in logistics software, we can help you optimize shipping routes, decrease delivery time, and streamline fleet management.

Financial Management

Ensure the visibility of your financial management and funding with a robust solution integrated with other systems to precisely fit your needs.

Data Security and Privacy

Our developers make sure to safeguard your ecommerce solution by following security protocols and using robust cybersecurity tools.

Conversion Optimization

Our team is here to help you create and refine your ecommerce platform to increase conversion rates, build trust with customers, and maximize ROI.

Returns Management

Velvetech’s software solutions are designed to support an effective returns process, where you have satisfied customers and minimized costs.

Customer Service and Support

We help online sellers implement customer support tools, like chatbots and more sophisticated platforms, to provide buyers with quick assistance.

Mobile Optimization

Our ecommerce application development services encompass building mobile apps or optimizing web products so they can be easily used on the go.

Inventory Management

Take your step further by implementing inventory management tech tools that facilitate the storage of goods, ensure their availability, and minimize costs.

Payment Processing

Integrate payment functionality into your ecommerce product to ensure a smooth shopping process and provide customers with a seamless experience.

Fraud Prevention

Our team focuses on the privacy and security of ecommerce solutions to keep customer data safe and prevent fraudulent activities and cyberattacks.

Technology Maintenance

To support immaculate ecommerce services and keep the technology arsenal effective, we’ll regularly update and optimize your digital products.

What core features should modern eCommerce software include?

Today, modern eCommerce platforms should provide:

  • intuitive product catalog and search functionality
  • secure checkout and multiple payment options
  • customer accounts and personalization
  • order, inventory, and returns management
  • mobile responsiveness
  • integration with ERP, CRM, and third-party systems
  • advanced analytics and reporting
  • built-in security and compliance controls.

However, depending on your business model, additional features may include subscription management, B2B pricing tiers, multi-language and multi-currency support, and, of course, AI-driven recommendations.

ACCELERATING GROWTH

3PLs — The Secret Ingredient for Successful eCommerce Business

Modern ecommerce businesses, especially those planning to scale, choose to partner with third-party logistics providers. The reasons are numerous: from reducing overhead costs to easily launching products in new market niches.

Aware of how to effectively support these partnerships, our software developers help retail and ecommerce businesses integrate systems with 3PLs to automate workflows, track shipments in real time, and optimize logistics operations.

3PLs — The Secret Ingredient for Successful eCommerce Business

Accelerate your business outcomes with Velvetech

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Dedicated to Help Your Business Prosper
WHY VELVETECH

Dedicated to Help Your Business Prosper

Through custom software development for the retail sector, Velvetech helps various branches of businesses remain competitive and successful. We have more than 20 years of experience in eCommerce application development and value each company with which we’ve built trusted partnerships.

Our expertise in a wide range of IT services enables organizations to quickly seize multiple opportunities available in the eCommerce market. While our team leverages technology to design the right solutions, our clients optimize their operations, craft smooth customer journeys, and achieve steady growth.

Top-level security
Robust code
Transparent collaboration
Accelerated delivery
Flexible engagement terms
Long-term partnership focus
Can eCommerce platforms integrate with ERP, CRM, and payment gateways?

Yes. Seamless integration is one of the key advantages of custom eCommerce development. We connect your platform with ERP systems for inventory and financial management, CRM solutions for customer data synchronization, marketing automation tools, shipping providers, tax engines, and secure payment gateways.

These integrations ensure real-time data exchange, eliminate manual processes, and create a unified digital ecosystem that supports operational efficiency and better customer experiences.

Dental Marketplace Appointment Scheduling Integration with PMS
Refurbishment of a dental marketplace to provide it with new features and integrate with several practice management systems. The project resulted in a streamlined appointment scheduling process, smooth interactions with healthcare providers, and better user experience.
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BI Solution for a Logistics Company
case studies

Integration with eCommerce Platforms

Velvetech helps the client build a custom solution to manage returns and build effective reverse logistics operations. Part of the project included its integration with the most popular ecommerce platforms, including Magento, Shopify, Drupal, Salseforce commerce, and others.
Warehouse Management Mobile App Development
The development of an Android application to optimize the client’s warehouse management. To help the company improve its asset tracking, we’ve built a mobile app synced with the enterprise ERP system. That allowed employees to manage inventory on the go.
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Innovative Insurance Solutions: 10+ Years of Partnership
Our team supported an online insurance marketplace with a range of solutions. That encompassed migrating a legacy system to new technologies, automating marketing and sales operations, and empowering the company’s call center with a speech recognition and analysis module.
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Online Calculator for Real Estate Marketplace
Realized Technologies runs an online real estate marketplace and they turned for help to Velvetech to enhance it and increase their website conversion. Addressing the challenge included the implementation of a calculator tool that provided quick analysis of investment options.
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Creatio Integration with OpenCart and QuickBooks for an IoT Company
Velvetech helps an IoT company enhance its ecommerce website by implementing new tools. The project was about optimizing business processes that required the integration of Creatio CRM with the company’s ecommerce platform and its further integration with QuickBooks accounting software.
Read Now

Let's address your challenges together!

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KEY FOCUS

What Really Matters in eCommerce

Customer Experience

Customer experience is a focal point in the eCommerce sector, where the right technology can change the game and help ensure its excellence.

Marketing Force

With the right set of digital marketing tools in your arsenal, you’ll be equipped to increase your brand awareness, boost traffic, and grow sales.

Personalized Offers

As customer data is a trove of value, retail firms can capitalize on it to make buyers feel part of the dialogue and offer them unique products.

Digital Innovation

Businesses that welcome digital transformation have more opportunities to drive their differentiation in the market and increase overall efficiency.

Gaining Control of Contact Center Performance Webinar
ON-DEMAND WEBINAR

Gaining Control of Contact Center Performance

What if every customer could deal with your single most effective sales and service person?

Watch the webinar to discover how insurance companies turn insights into results and elevate productivity across marketing, sales, and service teams.

WATCH NOW
How much does eCommerce software development cost?

The cost depends on business requirements, feature set, integrations, design complexity, and scalability needs.

  • Platform-based eCommerce solutions: approximately $40,000-$100,000+
  • Custom-built eCommerce platforms: typically $80,000-$250,000+

Enterprise applications with advanced integrations, AI capabilities, or complex B2B logic may exceed this range.

When we approach your company’s retail or e-commerce app development, we create a realistic scope, prioritize features, and design a roadmap that balances budget, time-to-market, and long-term ROI.

Testimonials

What Our Clients Say

Velvetech is a top-notch agency that I trust for mission-critical healthcare software development. Their approach and execution de-risk your project to improve the likelihood of a successful outcome. The products they deliver are high-quality and production-grade solutions.

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We had to have a software development partner, largely because we did not have all the capabilities internally. But as we picked that, we had to have somebody that could work at our pace and our speed. And that is where Velvetech came in. They have been amazing in enhancing our team every step of the way, adding capability. And they really do feel like a part of Insureon.

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I know I have said this before but I just want to express how satisfied I am with the Velvetech team. As a prior DIO working with many offshore teams including teams I built and managed, the Velvetech team has been the most pleasant and easiest to work with. Everything from communication, documents, code quality, and understanding of our requirements has been top notch. Pat the team on the back for a job well done!

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I’ve been working with Velvetech for about twelve years. I hired this firm to create some simple code for me, which grew into website development and now Velvetech is developing our first mobile app. Velvetech is a one-stop shop for everything relating to the web… social media, mobile apps, websites. With their expertise, professionalism, and enthusiasm, Velvetech has grown to be an extension of my department. They’re always two steps ahead of me, which is invaluable. I wouldn’t consider doing a web-related project without Veltetech.

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Velvetech has proved invaluable in helping us create a product that did not exist and figuring out all the minor details that would go along with the software. They are innovative, smart, and agile. As a startup founder, I can report that their comprehensive service will absolutely get you from business plan to a functioning company.

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Hire a full-service team for your project!

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OUR APPROACH

End-to-End eCommerce Software Development Process

1

Discovery That Goes Beyond Requirements

We dive deep into your business model, customer journeys, and operational workflows to uncover hidden opportunities and define a solution that fits you strategically.

2

Architecture Built for Scale and Flexibility

Our team designs an architecture that supports any required integrations, high loads, and complex features, ensuring your platform remains stable and secure.

3

Experience-Driven Design and Development

We combine UI/UX best practices with robust engineering to create fast, intuitive, and conversion-focused eCommerce experiences across all your platforms.

4

Integration Without Any Friction

To establish a unified digital ecosystem, our team seamlessly connects your solution with ERP, CRM, payment gateways, logistics, and third-party services.

5

Iterative Delivery with Business in Mind

Using the agile approach, we prioritize high-impact features, accelerate time-to-market, and continuously refine the solution based on feedback and performance insights.

6

Launch, Test, Optimize, and Scale

After release, we keep monitoring performance, enhancing functionality, and helping your platform adapt to new requirements, customer expectations, and market demands.

Contact Our Team
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What's Next?
1

One of our experts will review your request and reach out to you shortly.

2

If needed, we’ll sign an NDA to ensure your ideas remain confidential.

3

To better understand your goals, we may request additional details.

4

We’ll schedule a call to dive deeper into your vision and share our initial thoughts.

5

If everything feels right, we sign the agreement and kick off your project.