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Case Studies

Telecom Case Studies

Industries
Technologies
CTI Screen Pop Application Development
2 Platforms
Cross-platform desktop app built from a single codebase
CTI Screen Pop Application Development

Velvetech assists a telecom company by developing CTI screen pop and integrating it with a phone system and CRM platforms.

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Legacy CRM Migration
Reduced
CRM maintenance costs after moving off legacy technology
Legacy CRM Migration

Velvetech helps a telesales company migrate from a legacy in-house CRM to put the company back in control of their evolved business processes.

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KAZOO VoIP System Integration with Salesforce
One-Click
Call initiation directly from Salesforce records
KAZOO VoIP System Integration with Salesforce

KAZOO platform integration with Salesforce CRM for a leading VoIP provider.

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Telephony Integration with Salesforce CRM: Success Story
300+
Seats won from a competing CTI solution
Telephony Integration with Salesforce CRM: Success Story

Mark Diaz tells how Velvetech helped Vinix to integrate their KAZOO-based VoIP platform with Salesforce.

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