What CRM Services Are You Looking For?
CRM Consulting and Strategy Planning
Our team has gained solid expertise in consulting companies on their CRM strategies and picking effective tools that fit their business scenarios.
CRM Software Development and Implementation
Velvetech helps organizations leverage CRM adoption services: implement solutions of any complexity, build custom modules, enable systems integration.
CRM Integration and Customization
Embrace the best practices for CRM configuration and take advantage of customization opportunities to enhance the functionality or tailor it to your needs.
Velvetech’s expertise in custom CRM development services and consulting has been highly acclaimed by Clutch, a trusted B2B ratings and reviews site, that ranked Velvetech as Top Marketing Automation Consultants.
Our CRM implementation and integration services will set your business among industry leaders, leaving your competitors far behind. We provide cutting-edge CRM technologies to unlock the full potential of your Sales, Marketing, and Customer Care.
CRM Gets Everybody on the Same Page
Sales
- Collaborative sales process
- Omnichannel customer engagement
- AI assistance throughout the customer life cycle
Marketing
- 360-degree customer view
- Process-driven approach
- Elaborate metrics for marketing activities tracking
Customer Care
- Intuitive self-service web portals
- Contextual real-time guidance
- Customer interaction analytics to spot revenue opportunities
Management
- Data-based decision making
- Unified control center
- Real-time insight into customer buying habits
Best-in-Class CRM Solutions We Support
Streamline Your Workflows With CRM
End-to-End CRM Software Services
CRM Implementation
We deploy Creatio, HubSpot, Dynamics, Salesforce, and other CRMs for SMBs and enterprises.
CRM Customization
Tailoring a CRM to your specific business needs is the crucial aspect of successful implementation.
Custom CRM Development
For companies with unique business processes we develop fully custom CRM solutions.
CRM Integration
We make sure your CRM naturally fits in with the existing ecosystem: from telephony to CMS, ERP, etc.
CRM Data Migration
We ensure secure data migration and unification from legacy CRMs and other data sources.
Maintenance and Support
Our top priority is to maintain your CRM up-to-date and operational, even during peak intervals.
Transforming Business with GenAI-Infused Software
GenAI is generating buzz in tech and business communities, but what are the real benefits of its implementation for companies?
Watch our webinar to uncover opportunities GenAI creates for business and learn how to integrate it into your processes for maximum benefit.
Gaining Control of Contact Center Performance
What if every customer could deal with your single most effective sales and service person?
Watch the webinar to find out the ways to improve multichannel customer engagement, resolve tickets faster, and drive more deals.
CRM Development vs. CRM Customization
CRM from scratch
A CRM designed and developed from the ground up to meet your company’s specific needs is the key to long-term success.
Our team delivers custom CRM software development to optimize processes and workflows at your company.
- Optimal set of features
- Less time for training employees
- Unlimited potential for further enhancements
- Zero hidden costs
Off-the-shelf CRM
Customization of a ready CRM solution is a viable option for both a small business or large enterprise seeking to improve the output.
We will implement a CRM solution of your choice, enhancing it with required add-ons and integrations to fit your business flow.
- Faster time to market
- Market-tested technics
- Saturated market of CRMs to choose from
- Balanced pricing models
Excellence in Customer Relationship Management
Velvetech provides CRM software development and customization services since 2009 to help businesses streamline their workflows with custom CRM solutions and their integrations with other enterprise tools.
We work with tried-and-tested CRM solutions like Salesforce, Microsoft Dynamics, SugarCRM, Creatio, Zoho, HubSpot, Vtiger, and many others to take your customer communications to the next level.
Who Makes Us Stronger
Microsoft Gold Partner
With proven competency in over 80 areas, Velvetech maintains its Golden status in partnership with Microsoft in Application Development and as a Cloud Services Partner.
Certified Creatio Partner
Velvetech collaborates with Creatio in the provision of sophisticated CRM solutions for clients. Together we enable businesses to take complete advantage of the low-code process-driven CRM.
HubSpot Partner
Velvetech supports organizations with top-notch CRM software and services tailored to accelerate growth, streamline business processes, drive sales, and reduce operational costs.
What Our Clients Say
I would definitely recommend Velvetech’s services. They have been very prompt and helpful in all of our requests. By utilizing Creatio and Velvetech we were able to put the pieces of the puzzle for a full business cycle all together and be able to track and report every single aspect of our business process.
Utah Senior Planning
Velvetech has proved invaluable in helping us create a product that did not exist and figuring out all the minor details that would go along with the software. They are innovative, smart, and agile. As a startup founder, I can report that their comprehensive service will absolutely get you from business plan to a functioning company.
Runners High Studio
One of the best out-source development companies I’ve worked with. From Yuri, the CEO, down through his entire organization. Their service-oriented attitude, quality deliverables and attractive pricing combine to provide top value. Looking for more opportunities to work with them.
Extremely happy with the outcome of our Salesforce CTI integration. Once my engineering team saw the initial coding, they said it was the closest any outside team had come to a true understanding of the KAZOO platform. Velvetech is so responsive, they have an extraordinary ability to make you feel like you’re their only customer.
I would recommend Velvetech services because through the entire process of our project we felt well informed, listened to, and had full confidence in the technical ability of the team. Additionally, we appreciate the responsiveness and value.
DataGuard USA
Finding a development partner that we could trust to do things on time and properly was a major key for us. Velvetech grasped our needs almost immediately and was willing to work on other projects for us as well to make sure our integration was as seamless as possible. The enhanced tracking we can now do with call analytics, call recordings, and the new SMS tracking feature — allows us to have much more visibility into the success of our employees and helps us quantify campaigns better, which is very helpful.
Harbour Capital Corporation
