Key GenAI Capabilities for Your Business
BPO and Data Optimization
With generative AI integrated into your software, there are vast opportunities to drive data processing and analysis and optimize business operations.
Employee Assistants
To drive the productivity and performance of your employees, GenAI assistants, or copilots, step into the game, supporting your teams in their daily tasks.
Customer Assistants
Improve your customer communications and services delivered with the help of GenAI solutions that are designed with customer experience in mind.
Task Automation
Embrace generative AI technologies to eliminate manual work, reduce errors, and automate your routine activities for better operational results.
Data and Business Process Optimization
While modern business operations depend heavily on data and its amount continues to increase, companies that rely on advanced technologies can step up their game. And here generative AI applications come to the rescue.
GenAI algorithms can significantly enhance data processing and analytics capabilities. To achieve this, we train your GenAI solution only with accurate data. It ensures that its subsequent usage is effective and leads to optimized processes.
Employee GenAI Assistants
Many employees dream about an invisible helping hand that would quietly do the humdrum tasks, take care of critical operations, or simply provide tips when needed. For that, companies integrate GenAI into their workers’ arsenal of tech tools.
Velvetech implements GenAI-powered digital assistants that incorporate machine learning, large language models, and other technologies to help client employees quickly access information and support, generate ideas, draft emails or reports, and more.
Customer GenAI Assistants
Generative AI has already shown a huge positive impact on customer service productivity across various industries. It has much more capacity than all the previous technologies, supporting customers with solutions in a human-like manner.
Through the assistance to both agents and customers, GenAI shapes more nimble and data-driven customer service. Our solutions will help you resolve tickets faster, boost agent creativity and proficiency, and drive a more personalized customer experience.
RPA and Task Automation
If you feel your team is drowning in routine tasks, it’s time to consider GenAI solutions. They augment AI and RPA with advanced cognitive abilities, enabling you to manage more complex business scenarios and free up precious time.
Implementing generative AI platforms is a powerful way to speed up tasks by automating repetitive mundane activities. It can be everything from predictive maintenance and compliance monitoring to patient management and property valuation.
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Contact NowAddress Your Needs with Our Generative AI Services
GenAI Consulting
Our team of GenAI consultants is here to support the strategic transformation of your business or simply find the right solution for your core operations.
GenAI Development
As a generative AI development company, we build a wide range of custom GenAI solutions based on the client’s requirements and a chosen foundational model.
AI Models Design & Training
We’ll help you build and train your own AI model on a thoroughly prepared and cleaned set of data for future precise predictions and decisions.
GenAI Integration
We help companies integrate generative AI solutions with the rest of their IT infrastructure, whether it is custom-built tools or off-the-shelf products.
Prompt Engineering
Using robust prompt engineering techniques, our generative AI developers will optimize your models for seamless integration and superior performance.
Data Management
With broad experience in delivering data management software, we leverage GenAI technologies for effective data processing, modeling, or storing.
Data Analysis and Insights
Boost your decision-making and get tangible insights with automated data analysis and reports empowered with actionable recommendations.
Data Generation & Augmentation
We enhance ML model performance by creating new data or introducing variations to existing datasets used in computer vision, NLP, or speech recognition.
Upgrade and Maintenance
As generative AI technologies constantly evolve, our team will take care of your solution, keeping it up to date and maintaining its high performance.
API Integration for Any Robust AI Model of Your Choice
While working on the development of your generative AI solution, we’ll help you choose the right model that suits you better and integrate it with other components of your system. This way, you’ll have the core genAI capabilities incorporated in your apps and workflows.
Whether it’s done through API integration or requires some custom approach, our experts will ensure a seamless connection with features like natural language processing, image generation, content creation, and more. All with your specific business needs in mind.
GPT-4o 
LLaMA 
Claude 
Whisper 
Gemini 
MidJourney 
Amazon Bedrock 
DALL-E 
Stable Diffusion 
PaLM 2.5 Value That Generative Artificial Intelligence Creates
Cost Optimization
Our custom-built generative AI tools allow companies to streamline operations, identify inefficiencies, and build resource allocation strategies — all leading to reduced operational expenses and improved overall cost efficiency.
Enhanced Productivity
Through NLP, ML, and intelligent automation, AI systems handle data analysis, customer interactions, and other repetitive processes, which allows employees to dedicate their time to activities that require a human touch.
Process Automation
By leveraging machine learning algorithms and robotic process automation, AI can analyze and execute tasks across various business processes, from data entry to customer services, ensuring accuracy and efficiency in operations.
Product Improvement
As AI can analyze market trends, customer feedback, and product performance data, you can come up with informed development strategies to meet customer needs more effectively, optimize features, and iterate on designs.
Lead Disruptive Change with Our GenAI Solutions
Virtual Assistants
AI-powered virtual assistants are designed to perform tasks, provide information, and engage in natural language interactions to help both your teams and customers.
Chatbots
Chatbots are great solutions if you want to provide automated responses and assistance in real time on your website, customer portal, or any other communication channel.
NLP Apps
If your business requirements and scenario are unique, we can build custom applications that will effortlessly comprehend, interpret, and respond to human language.
Predictive Maintenance
Combine GenAI tools and IoT sensors to prevent equipment failures, optimize maintenance schedules, and minimize downtime in industrial and manufacturing settings.
Personalized Recommendations
If you offer products or services to customers and want to make their journey more personalized, consider integrating GenAI into your marketing and sales operations.
Content Generation
Whether it is generating images, sounds, videos, or simply documents, translating them, summarizing, or extracting information from unstructured data sources, GenAI will help.
Fraud Detection and Prevention
Incorporating GenAI techniques strengthens fraud detection and helps minimize financial losses, protect sensitive data, and maintain trust among users and customers.
eLearning Solutions
Leverage the development of generative AI systems and platforms meant to facilitate various parts of online learning processes for your employees and customers.
It always starts with a conversation
Let’s talkUse Cases of Generative AI Across Various Processes
Areas of GenAI Applications for Your Project
Natural Language Generation
We leverage artificial intelligence to drive natural language generation for producing written or spoken content from structured or unstructured data.
Natural Language Processing
We combine NLP techniques with generative models to enable the delvery of more sophisticated language-based AI systems that process human-like text.
Machine Learning
Depending on the data nature and project requirements, our team chooses the specific machine learning approach to build your generative AI solution.
Deep Learning
We’ll incorporate deep neural networks while working on your GenAI model if it requires an advanced level of complexity and intricate patterns in data.
Advanced AI Algorithms
We understand advanced algorithms like transformer and generative adversarial networks or autoencoders and variational autoencoders to work with GenAI systems.
Computer Vision
GenAI and computer vision have the synergy to advance various visual tasks like image synthesis, anomaly detection, image-to-image translation, and more.
Predictive Analytics
Empower your predictive analytics capabilities by using generative AI to enhance datasets and provide additional context through the generation of synthetic data.
Real-Time Data Generation
Turn to real-time data generation when the demand for dynamically generated content is high or responsiveness to real-time user interactions is crucial.
Robotic Process Automation
We integrate RPA with GenAI to extend the capabilities of automation solutions and enhance the flexibility of automation in various business processes.
Edge Computing
The union of GenAI and edge computing drives the distribution of intelligence across the network, real-time data processing, privacy, and bandwidth efficiency.
Industries that Gain Maximum from GenAI
Healthcare
Enable personalized medicine, automate diagnostic processes, accelerate drug discovery, and improve other healthcare operations by embracing generative AI development services.
GenAI already assists many organizations in building patient-specific treatment plans, analyzing medical images with high precision, and even predicting disease outbreaks.
eCommerce
Leverage our team’s services and experience in the development of both eCommerce technology and generative AI solutions to supercharge your core business activities.
Tailored product suggestions, dynamic pricing strategies, virtual try-ons, and targeted marketing campaigns are just a few of the achievements that GenAI can be part of.
Insurance
Join movers and shakers of the insurance sector by integrating GenAI into daily processes. For example, deploy smart chatbots and virtual assistants for better customer engagement.
In addition, AI models can analyze vast amounts of data to predict risks more accurately, automate claims handling, and detect fraudulent activities in real time. Plus, much more.
Logistics
With GenAI-based software, transportation and logistics firms can majorly optimize inventory and supply chain management, enhance route planning, and improve demand forecasting.
This sector greatly benefits from the helping hand of GenAI which can simulate different scenarios to ensure timely product delivery and adapt to market fluctuations.
FinTech
If you’re seeking a tech solution to enhance fraud detection, optimize investment strategies, or automate financial analysis, then GenAI tools can become your life-saving buoy.
Our software development team specializing in FinTech will help you implement generative AI into your systems so you can provide your customers with top products and services.
Manufacturing
In manufacturing, GenAI models can analyze data from sensors and machinery to predict failures before they occur, which helps reduce downtime and maintenance costs.
On top of that, the technology aids in creating innovative products by simulating and optimizing designs. That builds a more efficient and sustainable manufacturing process.
Education
Dreaming of a more engaging learning environment or boosting the efficiency of the learning process? Need help with assessments or creating effective lessons and course content?
Start with consulting our generative AI experts who have years of experience in education software development and will gladly assist you with the implementation of intelligent tools.
Real Estate
As a provider of real estate systems and generative AI development services, Velvetech understands both fields well and thus can deliver intelligent and viable solutions.
For example, you can take advantage of AI-powered tools that automate property listings, virtual tours, and customer interactions — all to ultimately improve efficiency and drive sales.
Gen AI Process We Follow
Analyzing Project Goals
Starting with the consulting and deep dive into your generative AI project, we define the scope of work and specific objectives that your model should achieve. Clear identification of project goals helps us make subsequent decisions in data collection, model design, and strategy.
Collecting Data
We ensure datasets are relevant and representative, as the quality and diversity of the data directly impact the performance of the GenAI model. Our team carefully considers the ethical sourcing of data and addresses potential biases to avoid adverse effects on its behavior.
Designing and Training Models
In this phase, our GenAI engineers design the architecture and parameters based on the goals and collected data. Then we iteratively train the model so it can learn patterns, relationships, and features and make adjustments to optimize the performance.
Testing and Fine-Tuning
Here, we’ll be testing the model to evaluate its performance on validation datasets or in simulated environments. Once that is done, we proceed with fine-tuning until achieving the desired level of accuracy and performance and meeting the project objectives.
GenAI Deployment
GenAI model deployment into the operational environment involves integrating it into the target system or application to make it ready for use in real-world scenarios. We pay attention to scalability and addressing potential challenges related to latency and resource usage.
Ongoing Maintenance
We provide regular updates and maintenance to keep your model effective and aligned with changing needs and data distributions. For that, our team monitors it in production, resolves any issues, and retrains the model with new data to adapt to evolving patterns.
Challenges of GenAI Implementation
Prompt Engineering
Our team understands the importance of crafting precise input instructions and thus formulates prompts that are clear, unambiguous, and capable of guiding the AI model to generate accurate and relevant responses.
Prompt Optimization
Prompt optimization is vital for maximizing the accuracy, coherence, and relevance of generated content, so we fine-tune and iterate on prompts and enhance the performance of generative models to ensure the desired outcomes.
GenAI Cost Optimization
While training large-scale models can be resource-intensive, we try to find the right balance between its complexity and computational costs, using techniques like model pruning, efficient training strategies, and cloud optimization.
Dealing with Privacy and Confidentiality
Generative AI development often involves working with sensitive data, and thus it’s crucial to ensure software compliance with data protection regulations, implement robust encryption methods, and adopt privacy-preserving techniques.
Always Prioritizing Responsible and Ethical AI
Besides focusing on the efficiency of your end solution, we prioritize fairness, transparency, and respect for fundamental human values. It means that our team ensures that the generative artificial intelligence we implement not only aligns with ethical principles but also promotes trustworthiness and social responsibility.
Through our generative AI consulting expertise, we dive into the business case of every client and thoroughly inspect project requirements. Velvetech knows the challenges of various industries and how GenAI can help address them. All that makes us a trusted generative AI services provider.
- GenAI Expertise
- Timely Delivery
- Cost-Efficiency
- Process Transparency
- Flexible Engagement
- Security and Privacy
Technologies We Use
GenAI Assistants
- GPT-4o
- LLaMA 3.1
- Claude 3.5 Sonnet
- xAI’s Grok 2.0
- Gemini 1.5 Pro
Integrated Cloud AI Services
- Amazon Bedrock
- AWS HealthScribe
- Azure AI Services
- Azure Bot Service
- Azure AI Document Intelligence
- Azure AI Content Safety
- Azure AI Language
DL Frameworks
- TensorFlow
- PyTorch
- Keras
- Caffe
- GTheano
- MXNet
Modules / Toolkits
- Core ML
- Kurento
- Microsoft Cognitive Toolkit
Libraries
- NumPy
- Pandas
- SciPy
- Scikit-learn
- TensorFlow
- Keras
- PyTorch
- NLTK
- Gensim
- spaCy
- OpenCV
Models
- Generative Adversarial Networks (GANs)
- Variational Autoencoders (VAEs)
- Transformer Models
- Auto-Regressive Models
- Deep Belief Networks (DBNs)
- Convolutional Neural Networks (CNNs)
- Recurrent Neural Networks (RNNs)
- Long Short-Term Memory Networks (LSTMs)
- Diffusion Models
Neural Networks
- Convolutional Neural Networks
- Variational Autoencoders
- Recurrent Neural Networks
Choose Your Way to Partner With Us
Dedicated Team
Build a team of GenAI experts tailored specifically to your project’s requirements and maintain full oversight as you choose which aspects of generative AI development to delegate to our company.
Staff Augmentation
If your team lacks skills in GenAI development or integration, or you are simply looking for generative AI consulting services, we’ll smoothly become part of your in-house resources to drive your project.
Technology Partner
Choose us as your dedicated generative AI services provider and gain access to specialized skills, continuous innovation, and scalable solutions with our end-to-end support from concept to deployment.
What Our Clients Say
Velvetech was recommended to us by a friend who had worked with them in the past. Wow did we get lucky! Since 2005, Velvetech has been solid as a rock for us in our various product launches, maintenance, and enhancements. Yuri and Velvetech have played a critical role in the success of our business, and we are thankful each day that we chose the right path!
We didn’t have the resources in-house to accelerate our opportunities, and we would still not be to market if we hadn’t gone to a very capable outside contractor to help to accelerate our process. Velvetech were very articulate, polite and professional. We’re very pleased with our working relationship with Velvetech and hope they can be part of our operation into the foreseeable future.
I would recommend Velvetech services because through the entire process of our project we felt well informed, listened to, and had full confidence in the technical ability of the team. Additionally, we appreciate the responsiveness and value.
