Experience the Power of Cloud-Based KAZOO VoIP Solutions
Transform the way you achieve your customer experience goals with KAZOO-based software development. Regardless of your current IT environment and business process complexity, Velvetech will deliver a perfect-fit solution aimed at enhancing your customer communications and call center efficiency.
Custom iOS App Development
We provide application development to make your experience with the 2600hz KAZOO phone system effortless and efficient. Whether you need a custom interface, setup automation, or any advanced features, we are here to help.
iOS App Development Consulting
We offer seamless integration of the VoIP call center with your current CRM. You get easy access to customer records on a call and can manage all your customer activities, including appointments, tasks, calls, emails, notes, and more.
On-Demand iOS Developers
We provide solutions to automate your business processes by configuring CRM integrated with a VoIP call center, giving you control over your customer communications, employees’ performance, sales, and marketing.
Gaining Control of Contact Center Performance
What if every customer could deal with your single most effective sales and service person?
Watch the webinar to find out the ways to improve multichannel customer engagement, resolve tickets faster, and drive more deals.
Empower Your Call Center Agents with Everything They Need
Integration with existing enterprise software and CRM system
User interface adjusted to your business needs and your brand
WebRTC, desktop softphone, and desk phone support
Automated task distribution among agents with Velvetel telephony
Clear picture of key call center activities and metrics
Simple subscription management
Start with our KAZOO consulting services!
TALK TO OUR TEAMKazoo is ideal for companies of all sizes that need reliable, feature-rich VoIP and UCaaS solutions. It’s particularly valuable for:
• Contact centers looking to streamline workflows and improve customer experiences
• Multi-location enterprises that require centralized management and scalability
• Service providers and resellers seeking a customizable white-label telecom platform
• SMBs that want enterprise-grade communication tools without heavy infrastructure costs
Integrate KAZOO Phone System with Your CRM
Velvetech provides seamless API integration of the KAZOO VoIP solutions with the most popular and some custom CRM solutions. We automate business processes by configuring CRM for your needs and integrating a phone system.
CRM Creatio
Deploy the KAZOO phone system for CRM Creatio to streamline your sales and marketing efforts.
Salesforce CRM
Connect the KAZOO call center with Salesforce to empower your sales team with a cross-functional tool.
SugarCRM
Integrate a VoIP call center with SugarCRM to manage customer communications within your CRM.
Zoho CRM
Integrate KAZOO with Zoho CRM to eliminate screen switching between the phone system and CRM.
Redtail CRM
Add KAZOO contact center to Redtail CRM to provide first-class customer communications.
Microsoft Dynamics
Experience the power of Microsoft Dynamics CRM integrated with cloud-based call center software.
Odoo CRM
Manage relationships more effectively by uniting Odoo CRM with the KAZOO phone system.
HubSpot CRM
Increase engagement with leads and clients by connecting the KAZOO call center to the HubSpot CRM.
Infusionsoft CRM
Automatically log all sales activities from the KAZOO contact center to Infusionsoft CRM.
Vtiger CRM
Explore a wide range of opportunities of Vtiger CRM integrated with the KAZOO telephony solution.
Tigerpaw CRM
Attract and retain more customers with Tigerpaw CRM connected with 2600hz KAZOO platform.
Custom CRMs
Make each sales and service interaction a success by uniting your CRM with VoIP infrastructure.
What Our Clients Say
We have worked with Velvetech for years. They has built the back-end to our software company and developed the code for our application. Velvetech have been a great partner for years. Yuri is an honest guy that will work collaboratively to fix problems and ensure overall satisfaction.
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With a strong technical back-ground and an experience on competitive market, Yuri is a talented professional. He has the right mix of creativity and efficiency. His willingness to achieve goals in a team spirit manner makes him a very appreciated business leader to work with.
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My Company has partnered with Velvetech on 30+ projects since 2001 and they have consistently exceeded our expectations in design, delivery, and product performance. They bring extensive IT and programming knowledge to our discussions and the team consistently maintains the highest level of customer service and focus.
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We didn’t have the resources in-house to accelerate our opportunities, and we would still not be to market if we hadn’t gone to a very capable outside contractor to help to accelerate our process. Velvetech were very articulate, polite and professional. We’re very pleased with our working relationship with Velvetech and hope they can be part of our operation into the foreseeable future.
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Discover the power of CRM and telephony working
together
BOOK A CALL
Yes. KAZOO is a fully cloud-based platform designed for scalability and flexibility. It adapts to your needs by supporting thousands of users, distributed teams, and diverse telecom environments without compromising performance or reliability.
Synchronized Data
Remove the need to update several systems. Reduce data losses and entry errors by automatically updating client information and recording call details in your CRM.
- Automatic call logging for complete records
- Customer data preview before every call
- Managing customer activity on a call for smooth interactions
All-in-One VoIP Features
Using KAZOO, ensure next-gen services and give your agents everything they need to deliver an excellent customer experience.
- Intuitive interface
- CTI screen pops to reduce call-handling times
- Advanced routing options to properly address customer needs
- Analytics and reporting to track key metrics
Business Process Visibility
Setting up workflows will allow you to automatically trigger call center events in your CRM. Manage and control all your customer communications in one place.
- Call queuing to manage high volumes and reduce wait times
- Call history in one place for instant visibility
- Detailed KPI reports
Absolutely. KAZOO offers open APIs and robust integration capabilities, making it easy to connect with contact center platforms, CRM systems, and call analytics solutions. At Velvetech, we’ll help you ensure seamless data flow, improved visibility into customer interactions, and the ability to optimize operations with advanced insights.
Our specialist will contact you to schedule a personalized consultation within one business day.
You will learn how our call center automation solutions can empower your front-line communications, be integrated with your current software environment and customized to your business processes.
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