Omnichannel eCommerce Strategy As Your Power
An efficient omnichannel strategy is a must today for retail and ecommerce businesses if they want to secure a competitive position in the market. What does it involve? First of all, enhanced customer experiences across all touchpoints, streamlined order and inventory management, and accurate pricing and catalogs.
Our services in custom software development for retail and ecommerce firms include assisting them with such a strategy. We integrate all components into a unified ecosystem where we ensure seamless data exchange, leverage advanced data analytics, and focus on mobile optimization.
- Enhanced customer experience
- Efficient order management
- Unified inventory management
- Accurate pricing and catalogs
- Seamless data exchange
- Advanced analytics and reporting
Full Spectrum of Solutions for Any of Your Needs
Stores and Marketplaces
If you want to come up with a marketplace or ecommerce store to drive your sales growth, our company will readily assist you with their development.
ERPs and CRMs
Streamline your operations and customer relationships by leveraging bespoke or off-the-shelf ERP and CRM solutions that we’ll implement for you.
Payment Gateways
As payment transactions are an integral part of almost any ecommerce business, our team will swiftly integrate them into your store or portal.
Content Management Systems
To enable a streamlined process of content addition and management within your ecommerce portal, our team will equip you with the right CMS.
Billing and Accounting Solutions for Retail and e-Commerce
We’ve built a range of fintech solutions, so we’ll help create the right one for you to handle invoices, payrolls, taxes, and bank transactions.
Marketing and Sales Automation
Boost your ecommerce website conversion and drive profits with the development of sales and marketing tools like CRMs and contact center solutions.
Warehouse & Inventory Management
Track your stock levels, optimize merchandising operations, and improve warehouse management by adopting effective tools delivered by our team.
Supply Chain and Logistics Software
Leverage technology to streamline your supply chain and logistics processes and provide customers with better visibility into delivery information.
Ready to grow your eCommerce company?
Let’s talkRetail and eCommerce Businesses We Help
Whether it is the B2B, B2C, or C2C store you run, we’ll support you with software development tailored to the specific needs of your ecommerce business sector.
Having hands-on experience in assisting manufacturers with the delivery of custom software, Velvetech knows their challenges and how to address them.
Velvetech understands how third-party logistics providers operate and thus can deliver robust solutions and integrations for both ecommerce and 3PL businesses.
We work with wholesalers to help them build tech solutions and streamline warehouse operations and the process of distribution from manufacturers to retailers.
Our team discerns various facets of the dropshipping business and can build the right tools to make more sales and facilitate goods delivery directly to buyers.
Being an independent sector, transportation goes side by side with retail, and our software developers know the nuances of both, supporting them with technology to coexist prolifically.
eCommerce Platforms for Your Specific Needs
Our expertise in eCommerce app development services includes the implementation of leading off-the-shelf platforms that allow companies to create unique B2B and B2C experiences.
Choose the product that fits your needs, and our team will help you customize it and integrate with your other enterprise software to address your sales and marketing goals.
Magento 
Salesforce Commerce Cloud 
WooCommerce 
Wix eCommerce 
Shopify 
Drupal Commerce 
BigCommerce 
Squarespace Commerce Our Core Retail and eCommerce Software Services to Help You Make a Leap
Customer Acquisition
We’ll help you build the right software to attract and gain new customers and leverage advanced technologies to increase their engagement.
Conversion Optimization
Our team is here to help you create and refine your ecommerce platform to increase conversion rates, build trust with customers, and maximize the ROI.
Inventory Management
Take your inventory management step further by implementing tech tools that facilitate the storage of goods, ensure their availability, and minimize costs.
Logistics and Shipping
With deep expertise in logistics software, we can help you optimize shipping routes, decrease delivery time, and streamline fleet management.
Returns Management
Velvetech’s software solutions are designed to support an effective returns process, where you have satisfied customers and minimized costs.
Payment Processing
Integrate payment functionality into your ecommerce solution to ensure a smooth shopping process and provide customers with a seamless experience.
Financial Management
Ensure the visibility of your financial management and funding with a robust solution integrated with other systems to precisely fit your needs.
Customer Service and Support
We help online sellers implement customer support tools, like chatbots and more sophisticated platforms, to provide buyers with quick assistance.
Fraud Prevention
Our team focuses on the privacy and security of ecommerce solutions to keep customer data safe and prevent fraudulent activities and cyberattacks.
Data Security and Privacy
Our software developers make sure to safeguard your ecommerce solution by following security protocols and using robust cybersecurity tools.
Mobile Optimization
Our ecommerce application development services encompass building mobile solutions or optimizing web products so they can be easily used on the go.
Technology Maintenance
To support immaculate ecommerce services and keep the technology arsenal effective, we’ll regularly update and optimize your digital products.
It always starts with a conversation
Contact now3PLs — The Secret Ingredient for Successful eCommerce Business
Modern ecommerce companies, especially those planning to scale, choose to partner with third-party logistics providers. The reasons are numerous: from reducing overhead costs to easily launching products in new market niches.
Aware of how to effectively support these partnerships, Velvetech’s software developers help retail and ecommerce businesses integrate their systems with 3PLs to automate workflows, track shipments in real time, and optimize logistics operations.
What Really Matters in eCommerce
Customer Experience
Customer experience is a focal point in the eCommerce sector, where the right technology can change the game and help ensure its excellence.
Personalized Offers
As customer data is a trove of value, retail companies can capitalize on it to make buyers feel part of the dialogue and offer them unique products.
Marketing Force
With the right set of digital marketing tools in your arsenal, you’ll be equipped to increase your brand awareness, boost traffic, and grow sales.
Digital Innovation
Businesses that welcome digital transformation have more opportunities to drive their differentiation in the market and increase overall efficiency.
Gaining Control of Contact Center Performance
What if every customer could deal with your single most effective sales and service person?
Watch the webinar to discover how insurance companies turn insights into results and elevate productivity across marketing, sales, and service teams.
Advanced Technologies to Amplify Your Operations
AI & ML
Our experts will add AI tools and ML technologies to your eCommerce software so it can help you improve customer interactions and drive personalization.
Data Analytics
Leverage every bit of collected data by incorporating data analytics that has proved to optimize business processes and help serve customers better.
IoT
The use of IoT solutions in pair with retail and eCommerce software elevates a range of operations, including inventory, warehouse, logistics, and more.
Blockchain
Blockchain-based software has great power to improve the security of eCommerce platforms and ensure the safety of customer data during transactions.
Mobile Experience
Our eCommerce application development services include the delivery of mobile solutions that help reach more customers and address their needs.
AR/VR
Lead your customers along their shopping journey with AR/VR technologies that are designed to create immersive experience and help buyers make decisions.
Hire a full-service team for your project
Request nowDedicated to Help Your Business Prosper
Through custom software development for the retail sector, Velvetech helps various branches of businesses remain competitive and successful. We have more than 15 years of experience in eCommerce application develoment and value each company that we’ve built trusted partnerships with.
Our expertise in a wide range of IT services enables companies to quickly seize multiple opportunities available in the eCommerce market. While our team leverages technology to design the right solutions, our clients optimize their operations, craft smooth customer journeys, and achieve steady growth.
- Top-Level Security
- Robust Code
- Transparent Collaboration
- Accelerated Delivery
- Flexible Engagement Terms
What Our Clients Say
Velvetech is a top-notch agency that I trust for mission-critical healthcare software development. Their approach and execution de-risk your project to improve the likelihood of a successful outcome. The products they deliver are high-quality and production-grade solutions.
We had to have a software development partner, largely because we did not have all the capabilities internally. But as we picked that, we had to have somebody that could work at our pace and our speed. And that is where Velvetech came in. They have been amazing in enhancing our team every step of the way, adding capability. And they really do feel like a part of Insureon.
I just want to express how satisfied I am with the Velvetech team. As a prior DIO working with many offshore teams including teams I built and managed, the Velvetech team has been the most pleasant and easiest to work with. Everything from communication, documents, code quality, and understanding of our requirements has been top notch.
I’ve been working with Velvetech for about twelve years. I hired this firm to create some simple code for me, which grew into website development and our first mobile app. Velvetech is a one-stop shop for everything relating to the web… social media, mobile apps, websites. With their professionalism, expertise, and enthusiasm, Velvetech has grown to be an extension of my department. They’re always two steps ahead of me, which is invaluable.
Velvetech has proved invaluable in helping us create a product that did not exist and figuring out all the minor details that would go along with the software. They are innovative, smart, and agile. As a startup founder, I can report that their comprehensive service will absolutely get you from business plan to a functioning company.
Runners High Studio
